Assessing Organizational Performance in Higher Education by Barbara A. Miller Ph.D

Author:Barbara A. Miller, Ph.D.
Language: eng
Format: epub
ISBN: 9781119308218
Publisher: John Wiley & Sons, Inc.
Published: 2016-05-06T12:59:38+00:00

Dissemination of Assessment Findings

Chapter One characterized external and internal assessment user groups as customers of the assessment program. Each assessment user group has a unique interest in performance results and generally uses assessment for different purposes. Each user group also has a preferred method and time frame for receiving assessment findings. A high-quality, robust assessment program delivers exactly what assessment users want and need, when they need it, and in the format they prefer. Senior leaders are responsible for identifying important assessment users and their unique needs, preferences, and expectations.

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